okbeg Privacy Policy

01 Introduction

okbeg ("we," "us," "our," or "the Company") operates the online gaming and sports betting platform accessible at https://okbeg.net and through the okbeg mobile application (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all individuals who use our Platform, including registered players, visitors, and prospective members.

This Privacy Policy ("Policy") describes how okbeg collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights available to you as a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.

By registering on, accessing, or using the okbeg Platform in any way, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read together with our Terms and Conditions, which govern your use of the okbeg Platform and are incorporated herein by reference.

02 Personal Data We Collect

okbeg collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:

03 How We Collect Your Data

okbeg collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details on our use of cookies.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and regulatory authorities, where permitted by law.
• Public sources: Publicly available information used to verify your identity or to comply with anti-money laundering (AML) obligations, such as government databases or sanctions lists.

okbeg will always inform you at the point of collection what data is being collected and for what purpose, unless an exemption applies under Philippine law.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), okbeg processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your okbeg account, process bets, and facilitate payments.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) laws, PAGCOR licensing requirements, and tax obligations.
• Legitimate interests: Processing necessary for okbeg's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05 How We Use Your Personal Data

okbeg uses your personal data for the following purposes:

• Account management: Creating, maintaining, and managing your okbeg player account, including processing your registration and verifying your identity and age (21+ requirement).
• Payment processing: Facilitating deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (₱).
• Platform operation: Providing access to all okbeg games, live dealer tables, sports betting markets, and other platform features.
• Regulatory compliance: Meeting our obligations under Philippine AML laws, PAGCOR regulations, and other applicable legal requirements, including Know Your Customer (KYC) verification.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: Monitoring gaming activity to identify signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Marketing communications: Sending you promotional offers, bonuses, and news about okbeg, where you have consented to receive such communications. You may opt out at any time.
• Analytics and improvement: Analysing usage patterns to improve the okbeg Platform, personalise your experience, and develop new features.

okbeg will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.

06 Data Sharing & Disclosure

okbeg does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely to facilitate your financial transactions on the Platform.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Technology and infrastructure providers: Cloud hosting, data storage, and IT service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or court order.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by okbeg, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of okbeg's business, your personal data may be transferred to the relevant third party, subject to equivalent privacy protections.

All third parties with whom okbeg shares personal data are required to process that data in accordance with applicable Philippine data protection law and our contractual requirements. okbeg remains responsible for ensuring that such third parties provide adequate data protection safeguards.

07 Cookies & Tracking Technologies

okbeg uses cookies and similar tracking technologies to enhance your experience on the Platform, to analyse usage patterns, and to support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the Platform.

The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as your preferred language or display settings, to provide a more personalised experience.
• Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okbeg Platform. For more information on managing cookies, refer to your browser's help documentation.

08 Data Retention

okbeg retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML laws.
• Gaming activity data: Retained for a minimum of three (3) years from the date of the activity, for dispute resolution and regulatory compliance purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of lawful processing.

Upon expiry of the applicable retention period, okbeg will securely delete or anonymise your personal data in accordance with our data disposal procedures.

09 Data Security

okbeg implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the okbeg Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Strict role-based access controls limiting data access to authorised personnel only;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Comprehensive incident response procedures for detecting and responding to data breaches;
• Regular staff training on data protection and information security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okbeg will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173 and NPC regulations.

10 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by okbeg:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data okbeg holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy. okbeg will respond to all data subject requests within thirty (30) days of receipt, as required by Philippine law. We may request proof of identity before processing your request.

11 Children's Privacy

The okbeg Platform is strictly intended for adults aged 21 years and above. okbeg does not knowingly collect, process, or store personal data from individuals under the age of 21. The minimum legal age for casino-style gambling in the Philippines is 21 years, and okbeg enforces this requirement rigorously through our Know Your Customer (KYC) verification process.

If okbeg becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account may be forfeited in accordance with applicable regulations.

If you are a parent or guardian and believe that your child has registered on the okbeg Platform, please contact our Data Protection Officer immediately using the contact details in Section 14 of this Policy.

12 Third-Party Links

The okbeg Platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of okbeg and are governed by their own privacy policies. okbeg is not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on the okbeg Platform. The inclusion of a link to a third-party site does not constitute okbeg's endorsement of that site or its privacy practices.

13 Changes to This Privacy Policy

okbeg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Policy, okbeg will notify registered players by posting a prominent notice on the Platform or by sending a notification to the email address associated with your account. Your continued use of the okbeg Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed of how okbeg is protecting your personal data. If you have any concerns about changes to this Policy, please contact our Data Protection Officer before continuing to use the Platform.

14 Contact Us & Data Protection Officer

okbeg has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data, please contact our DPO:

Data Protection Officer — okbeg
Email: [email protected]
General Support: [email protected]

Please include your full name, registered username, and a clear description of your request or concern when contacting us. okbeg will acknowledge receipt of your request within five (5) business days and will provide a substantive response within thirty (30) days, as required by Philippine law.

If you are not satisfied with okbeg's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.